Customer service
Have a question, need to swap an item or track an order? You will find everything you need on this page.
How to get in touch
Email us at support@authenlondon.com or use the contact form. Our team replies within one business day (Mon–Fri, 9am–6pm London time).
Common enquiries
- Track my order: use the order tracking page.
- Return or exchange: see our Refund & Returns Policy.
- Delivery times: see Delivery options.
- Payment methods: see Payment methods.